Privacy Policy

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CLOUDUCTIVITY™ PRIVACY POLICY

Last modified: MAY 17, 2018

Clouductivity, LLC (“Clouductivity”, “we”, or “us”) provides the “Navigator” Chrome Extension (“App”) available by paid subscription through the Google Chrome store that allows Users (“you” or “your”) to easily navigate Amazon Web Services (“AWS”) console and other various cloud services to quickly locate services, pages, documents, and resources.

Like our App, we strive to make your work easier. With that goal in mind, our Privacy Policy explains how and what data we collect from you, how and why we use and store it, how and why we may share it, and how you can access, update, delete or take control of your data. If you ever have questions about your data or our practices, please email us at privacy@clouductivity.com which we actively monitor to ensure you are comfortable with your access to your data.

DATA WE COLLECT

Personally Identifiable Data: We may collect email, mailing, or contact Data from users through our App. In the event we do start to collect user data in the future, we will notify all subscribers directly through the App and update this Privacy Policy.

Payment and Subscription Data: Google Chrome Store and Google Payments are third-party businesses that handle the subscription and payment for our Services and they may collect Personal Data so you should check their respective Privacy Policies here Google Chrome Web Store and Google Payments Privacy Policy.

Usage Data: We collect some very basic data about your use of Service to improve your experience. We collect information on the values of your searches. For example, if you ask to navigate directly to a specific AWS page we would collect a page ID. We will NOT store the ID or correlate that to your personal information but will use it to track gather and analyze statistics on how you use our Services for ongoing improvements. This data is not personally identifiable.

Automatically Collected Data: We collect some data automatically when you interact with us, visit our website, or use our services. We may receive and store information such as an IP address, device ID, and your activities within the Services. We may store this information, or it may be stored in databases owned and maintained by affiliates, agents, or service providers. We may use this data or combine it with other data to track the number of users and referral sources for purchasers of our Services. Data from other Services: You may give us permission to collect your information in other services. For example, you may interact with us through one of our social media accounts such as Twitter, Facebook, LinkedIn, or YouTube. When you do this, you share with us certain information available through those accounts.

Cookies: We use cookies and similar technologies to track of your local computer’s settings such as account you have logged in and notification settings. Cookies are pieces of data that websites and services set on your browser or device to improve your user experience on future visits and speed up functionality. We may expand the use of cookies and saved data as we add new features to the Service. In addition, we use technologies such as web beacons and single-pixel GIFS to track and log data for marketing purposes like open rates.

We also may use our own or third-party analytic tools like Google Analytics on our website that employ cookies to collect information about your use of our Services. You can disable cookies at any time by changing your browser or device settings. Further information about how to disable cookies check your Internet browser provider’s website via your help screen.

Advertisements: We may advertise our Services in other applications or websites, such as Chrome Web Store. After clicking on one of these advertisements and purchasing a subscription to our Service, you become a user of the Service. Various advertising platforms such as Facebook, Twitter may collect information for optimizing advertising campaigns outside of the Service. If you do not want to receive personalized ads from third parties outside of our Service, you should exercise opt-out rights directly with those third-parties. You can also opt-out through the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA). Since there is no established industry compliance standard for “Do Not Track” (“DNT”) we do not respond to DNT signals in our Service and operate as explained in this Privacy Policy.

WHERE YOUR INFORMATION IS PROCESSED

We are based in the United States. No matter where you are located, by using our Services you consent to process and transfer of your information in and to the United States and other countries. Please understand that US laws and those of other countries governing data collection and use may differ from those of your location.

HOW WE USE YOUR INFORMATION

We use your information as explained in this Privacy Policy. If you provide us with information for a specific reason we may use the information for that reason. For example, if you email us regarding the Services, we use the information you provide both your question or issue and your email address to answer your question. If you provide information to obtain access to the Services, we use that information to provide you access to the Service and monitor your use of our Services. We may also use the information collected to help us improve the quality and user experience of the Services. We also may use the information to notify you about improvements, issues or new Services based on your usage and interests. If we do this, any communication we send will contain instructions on how to “opt-out” of receiving future marketing communications. In addition, if at any time you no longer want to receive any future marketing communication or you wish to have your name deleted from our mailing lists, please email us at privacy@clouductivity.com.

OUR LEGAL BASIS FOR HANDLING OF YOUR PERSONAL DATA

Laws in some jurisdictions require us to explain the legal basis we rely on to use or disclose your Personal Data. To the extent those laws apply, our legal basis includes:

  • Contractual obligations: Meet our contractual obligations to you or respond to your requests in anticipation of entering a contract for our Services. As an example, we may handle your Personal Data to create your account and provide our Services.
  • Legitimate interests: We may handle your Personal Data on the basis that it furthers our legitimate interests in a manner that is not overridden by your fundamental rights and freedoms, such as:
    • Providing you with a safe and enjoyable user experience;
    • Customer service;
    • Marketing, such as email announcing new features of our Services;
    • Protecting you, our users, and our personnel and property;
    • Analyzing and improving our Services by collecting data about how you use our Services so we may improve design and features;
    • Processing job applications; or
    • Manage and respond to legal issues.
  • Legal compliance: If required to use or disclose Personal Data to comply with legal, regulatory or government requirements.
  • To protect your vital interests: In the unlikely event required to share your data to help resolve an urgent medical situation.
  • Consent: We may handle your data based on your implied or express consent to do so. Where required by law, and in some other cases, we handle Personal Data based on your implied or express consent.

DISCLOSURE OF YOUR INFORMATION

  • We do not sell your information because we consider it a vital part of your User relationship with us. However, there may arise circumstances in which we may share your data with third parties, such as: Business Transfers: In the event we sell or buy businesses or assets, corporate sale, merger, reorganization, bankruptcy, dissolution or similar business event, any related transfer of assets may include your Personal Data.
  • Consent: If you provide us with consent to transfer your data.
  • Related Companies: Although we currently do not have any related companies, in the event we do in the future, we may share your information with our related companies consistent with this Privacy Policy.
  • Developers: If we utilize contracted developers or offer SDK or API access to our Services in the future, they may have access to their end-user data. We would require any such developers to only use the data to provide SDK or API functionality within their application or service.
  • Related Third Parties: In the event we hire agents, consultants or other companies or individuals to perform services for us. For example, use of a third-party payment processor for subscription payments.
  • Legal compliance: We may disclose your Personal Data if required, or we believe in good faith required to, by law to comply with a legal obligation, protect and defend our rights or property, including intellectual property, and against legal liability, or to protect your, other User’s or the public’s personal safety.
  • Aggregated Data: If we share non-personally identifiable data (“Aggregated Data”) with third-parties for our business purposes.

UNSOLICITED INFORMATION

From time to time, you may on your own accord provide us with “Unsolicited Information” such new product or service ideas, improvements to existing Services or other unsolicited communication sent without our request. By sending any Unsolicited Information you agree that it is non-confidential, and we may share, use, reproduce, disclose, and distribute it without limitation or attribution to you.

CHILDREN

We only offer our Services for Users over 13 years of age. We do not intentionally or knowingly collect Personal Data from anyone under the age of 13. If you are a parent or guardian of a child under 13 and believe they disclosed Personal Data to us, please contact us immediately at privacy@clouductivity.com. If you are a resident of the European Economic Area (“EEA”) which requires consent to processing Personal Data, we will not knowingly process data for users under the age of consent established by EEA data protection law. If we discover that we processed any Personal Data covered by these laws, we will cease such processing and take prompt reasonable measures to remove that information from our records.

LINKS

Our Privacy Policy only applies only to our Service. Our Service may contain links to third-party websites that we do not operate or control. This Privacy Policy does NOT apply to any third-party website. Our link to any third-party websites does not imply endorsement or appropriateness for use of any third-party sites. Your use of third-party sites is solely at your own risk. We recommend you review any third-party sites’ privacy policy prior to use.

DATA RETENTION

In the event we retain any Personal Data we only do so for a period we believe required based on the purpose identified in our Privacy Policy. When we dispose of Personal Data we may delete, anonymize use other appropriate methods to do so. Based on reasonable business practices and system and data security purposes, Personal Data may continue to exist in system backup files for additional time.

SECURITY

We use our best efforts to protect Personal Data from loss, unauthorized access, disclosure, alteration, misuse, or destruction. You should understand that no internet or email transmission is fully secure or error-free. Since any email you send to us may not be secure, you should decide carefully what Personal Data you send via email, the internet or through our Services.

YOUR DATA RIGHTS

We treat all users equally regardless of their location. You may unsubscribe from emails by clicking the “unsubscribe.” You may opt out from certain cookie-related processing as explained above in the “Cookies” explanation in “Data We Collect.” If you are in EEA, Canada, Costa Rica, or other non-US jurisdiction, in specified circumstances you have legal rights to obtain confirmation of whether we hold your Personal Data, to access your Personal Data (including, in some cases, in portable form), and to correct, update, amend or delete your Personal Data. You may also have the right to object to our use or disclosure, request restrictions on processing, or withdraw your consent for us to use your Personal Data. These rights may not apply retroactively and may not affect our ability to continue processing data as allowed under the laws.

ACCESSING, CORRECTING OR REMOVING YOUR PERSONAL DATA

To submit a request to access, correct, update, amend or delete your Personal Data, please email us at privacy@clouductivity.com with “Personal Data Request” in the subject line, and an explanation of which Data right you are exercising. On receipt of your request, we will verify your identity for your protection prior to initiating any action. Once we verify your identity and request we will begin processing your request and respond within 30 days. You also have the right to request us to stop using or limit our use of your Personal Data in certain circumstances if you believe we do not have a lawful basis to use it or you believe it is inaccurate. If you are in the EEA, you have the right to opt-out of all Personal Data processing for direct marketing. To do so, please select “unsubscribe” in any marketing email. You may also email us at privacy@clouductivity.com with the subject line “Unsubscribe. Your rights and options related to your Personal Data are subject to certain limitations and exceptions under applicable law. You also have the right to submit a complaint to the relevant supervisory authority where you are located. We hope you will contact us first to allow us the opportunity to address any concerns you have regarding your Personal Data.

PRIVACY POLICY CHANGES

We may update or modify our Privacy Policy at any time without prior notice. We will post any changes or modifications on this page. You should review this policy before submitting any Personal Data and periodically as you use the Services. The date above is the date of the latest version of this Privacy Policy. Your continued use of our Services after any update or modification to this Privacy Policy shall indicate your knowing consent with the terms of this Privacy Policy in effect on the date(s) of your use.

CONTACTING US

If you have any questions about this Privacy Policy or how we use your Personal Data, please contact us
at privacy@clouductivity.com.


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